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settings Email Setup: MozillaThunderbird 3

Your email setup credentials

Incoming (POP) server :
Outgoing (SMTP) server :
Account / User Name :
SMTP Authentication : Enabled (same Username as POP)
  Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP's SMTP server.
SMTP Port : 587
Your email is also available online via Webmail


Launch Mozilla Thunderbird

1. Launch Mozilla Thunderbird

Add a new email account

2. Select Tools from the top menu bar and then Account Settings

Mail Account Setup

3. From Account Actions select Add Mail Account

Mail Account Setup

4. Enter your name (which will appear on the “From” field in your emails), email address andpassword. Click Continue.

Automatic Settings Check

5. Thunderbird will automatically search for mail server settings related to your account. This information is displayed on the same screen and a green light indicates that the search was successful.

6. Click Edit

Manual Setup

7. Adjust the Incoming to and ensure that the Port is set to 110. Use your full email address as the User name e.g. Click on Manual Setup and go to Server Setting Tab.

8. Ensure that the Use secure authentication check box is NOT ticked.

Outgoing Server Settings

9. Click Outgoing server (SMTP) in the menu on the left hand side and ensure that the outgoing server is selected for the correct account/email address. Click Set Default if not already the default.

10. Select Edit


SMTP Server

11. Ensure that your Server Name is smtp.your-domain and that the Port is set to 587.

12. Click OK

Setup Completed

13. Your Thunderbird homepage will now display and you should now be set up to send and receive mail.

Email still not working? Read our Troubleshooting Guide